Your cancellation policy
Your cancellation policy decides how much you keep when a customer cancels late.
Dashboard1 min read
- 1
Check your current policy
It's shown under Payment terms when you create a quote package, for example 50% if cancelled within 24 hours and 100% within 4 hours.
- 2
Ask us to change it
Your policy is set up with your account. To change it, message us on WhatsApp or email hello@getautomate.io and we'll update it for you.